Job Description

Role Overview

Mentoring a team, running a business, and partnering with clients all come together in this role.

Sodexo Live! Airport Lounges is seeking to bring on a Area General Manager of Airport Lounge Operations for our British Airways Airlines client, based in Logan International Airport in Boston, MA . Combine your proven leadership and Hospitality Management technical expertise to enhance existing (or new) client programs. This position works closely with our client while managing the daily operations of food production and service in 3-4 lounges in the Northeast region. The ideal candidate will have a strong financial background and previous experience in a multi-unit role in corporate services and/or restaurants.

What You'll Do

The successful candidate will:

• Monitor operations through planned and unplanned visits to each operating account to plan projects, implement new processes, and incorporate new technology, ensuring sufficient resources.
• Develop business plans and budgets with each account GM that support system and district goals—review and analyze financial statements and data to ensure financial targets are met for both the client and Sodexo.
• Serve as the central point of contact for the client, fostering a strong business partnership and assisting in contract negotiations.
• Maintain quality and company standards by reviewing reports to ensure compliance with federal, state, and local regulations, as well as Sodexo and client policies and procedures.
• Oversee system succession planning, employee development, diversity initiatives, training, and counseling, promoting workplace diversity initiatives.
• Provide strategic leadership within the system to maintain client satisfaction and retention.

What We Offer

Compensation is fair and equitable, based on education level and relevant experience. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More detailed information is provided to new employees upon hire.

What You Bring

Is this opportunity right for you? We are looking for candidates who:

• Have a proven work history demonstrating strong employee engagement and supervisory leadership skills, with the ability to work collaboratively;
• Are open to a flexible schedule;
• Will oversee and innovate catering and food service offerings;
• Have prior fiscal accountability experience, including budget forecasting;
• Can control food and labor costs effectively;
• Possess strong leadership and administrative skills, including hiring and training staff;
• Can foster strong client and customer relationships;
• Have culinary production experience and a solid background in safety and sanitation compliance;
• Can manage multiple priorities, demonstrate professional communication skills, and are passionate about high-quality customer service.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We aim to improve the quality of life for those we serve and contribute to economic, social, and environmental progress in our communities. We partner with clients to provide memorable experiences through food service, catering, facilities management, and other integrated solutions worldwide.

We value you for who you are; you will be treated fairly and with respect. You can be yourself, have your ideas heard, and your opinions matter. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education: Bachelor’s Degree or equivalent experience
Minimum Management Experience: 5 years
Minimum Functional Experience: 5 years

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Job Tags

Holiday work, Full time, Contract work, Local area, Immediate start, Worldwide, Flexible hours,

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