Bilingual Japanese Admin Operator Job at Interplace, Inc., Novi, MI

bXVtMUovV29scUZBT1EzY0ZvbWsrL3hweFE9PQ==
  • Interplace, Inc.
  • Novi, MI

Job Description

Roles and Responsibility:

  1. Respond promptly to customer inquiries
  2. Create the ticket for customer’s inquiry via the phone and email
  3. Provide technical assistance and support for incoming queries and issues related to GDE (Global Data Exchange) between OEM and suppliers.
  4. Maintains (add/delete/update) customer account by updating information.
  5. Organize workflow to meet customer timeframes
  6. Direct requests and unresolved issues to the designated resource
  7. Follow up on customer interactions
  8. Record details of inquiries, comments and complaints
  9. Record details of actions taken
  10. Prepare and distribute customer activity reports
  11. Maintain customer databases
  12. Communicate and coordinate with internal departments
  13. Provide feedback on the efficiency of the customer service process
  14. Translate system and application document in both English and Japanese.
#J-18808-Ljbffr Interplace, Inc.

Job Tags

Similar Jobs

Applebee's Neighborhood Grill + Bar

Restaurant Manager Job at Applebee's Neighborhood Grill + Bar

 ...Miller Apple opened our first Applebee's restaurant in 1993 and have grown to 21 very...  ...great years as a franchisee.We reward our managers with one of the best benefits packages:...  ...of Full-Service Restaurant Management or Fast-Food Restaurant GM experienceExperience managing... 

DSV Air & Sea

Freight Forwarder (Cruise) Job at DSV Air & Sea

 ...Overview Location: USA - Miami, 122nd St Division: Air & Sea Job Posting Title: Freight Forwarder (Cruise) - 100826 Time Type: Full Time Freight Forwarder, Cruise As a Freight Forwarder in the Cruise Department at DSV, you will coordinate the transportation... 

Whirlpool

Wire EDM Machinist Job at Whirlpool

 ...Job Description Requisition ID: 68714 ABOUT WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving... 

WUWTA

Accounts Executive - Government and Politics Job at WUWTA

 ...experienced Accounts Executive specializing in Government and Politics to join our team at WUWTA What do you wanna talk about. The...  ...4. Collaborate with the marketing team to develop targeted campaigns and strategies for government and politics clients. 5. Provide... 

SynergisticIT

Junior Data Analyst (Remote) Job at SynergisticIT

Job Title Are you passionate about coding or technology and ready to make your mark in tech? For more than 14 years, SynergisticIT has been helping aspiring developers like you excel in the tech industry. We focus on equipping you with the skills and experience needed...