Bilingual Japanese Admin Operator Job at Interplace, Inc., Novi, MI

bXVtMUovV29scUZBT1EzY0ZvbWsrL3hweFE9PQ==
  • Interplace, Inc.
  • Novi, MI

Job Description

Roles and Responsibility:

  1. Respond promptly to customer inquiries
  2. Create the ticket for customer’s inquiry via the phone and email
  3. Provide technical assistance and support for incoming queries and issues related to GDE (Global Data Exchange) between OEM and suppliers.
  4. Maintains (add/delete/update) customer account by updating information.
  5. Organize workflow to meet customer timeframes
  6. Direct requests and unresolved issues to the designated resource
  7. Follow up on customer interactions
  8. Record details of inquiries, comments and complaints
  9. Record details of actions taken
  10. Prepare and distribute customer activity reports
  11. Maintain customer databases
  12. Communicate and coordinate with internal departments
  13. Provide feedback on the efficiency of the customer service process
  14. Translate system and application document in both English and Japanese.
#J-18808-Ljbffr Interplace, Inc.

Job Tags

Similar Jobs

Cinter Career

(Part-time) Accounting Assistant Job at Cinter Career

Job Details Job Title:Accounting Assistant Working Location: Torrance, CA Employment Type: Part-time (25 hrs per week(Salary: 20-25 per hr Visa Support : No Language: English / Japanese Key Responsibilities Record journal entries and input... 

Texas Forward Party

Director of Communications | Volunteer Job at Texas Forward Party

 ...voters. You also will need to manage any communication project volunteers within the communications space. This role requires working on...  ...: Entry levelEmployment type: Not specifiedJob function: Marketing, Public Relations, and Writing/EditingIndustries: Political Organizations... 

IVI America

SENIOR HEALTH ECONOMICS ANALYST Job at IVI America

 ...Job Description Job Description Senior Health Economics Analyst Location : Remote Supervisor/Reporting to : Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights... 

Albireo Energy

Service Systems Specialist III (BAS, BMS, Controls) Job at Albireo Energy

 ...service documentation. This role can work out of the Greater Phoenix or Tucson area. A key member of the Albireo team, the Service BMS Controls Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Perform... 

UPMC North Central

Vascular Surgeon Job at UPMC North Central

 ...UPMC in Williamsport, PA, is seeking a BE/BC Vascular Surgeon to join our growing team of 3 other Vascular Surgeons. This collaborative team enjoys beautiful new office space in the hospital with dedicated labs and OR space. Enjoy a good balance of open and endovascular...