Job Description
As a cafe manager your responsibilities include:
* **Inventory and Stock Management:** Maintaining accurate stock and inventory records, including ordering, receiving, and organizing supplies to ensure optimal levels and minimize waste.
* **Staff Management and Scheduling:** Managing current employee schedules, addressing any immediate staffing needs, and preparing future schedules to ensure adequate coverage and operational efficiency.
* **Product Knowledge and Expertise:** Becoming thoroughly proficient in all products and items offered, including preparation methods, ingredients, and pricing, to effectively assist both staff and customers.
* **Performance Monitoring and Guidance:** Keeping employees focused on achieving sales goals, completing cleaning tasks, and diligently executing all daily operational duties.
* **Customer Experience Enhancement:** Actively fostering a positive, welcoming, and enjoyable environment for all customers, addressing feedback, and ensuring high service standards.
* **Event Planning and Execution:** Managing and scheduling weekly or monthly events, including coordination, promotion, and oversight to ensure successful execution.
* **Operational Analysis:** Tracking waste and turnover rates to identify areas for improvement, optimize processes, and contribute to overall profitability.
These responsibilities are vital for maintaining our high standards and ensuring a thriving cafe environment.
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