Dispatch Customer Service Representative
Care Transit is a leading provider of student transportation. We are committed to delivering exceptional customer service and are seeking a talented Dispatch Customer Service Representative to join our dynamic team.
As a Dispatch Customer Service Representative, you will play a crucial role in ensuring the smooth operation of our dispatch department. This role involves overseeing daily student transportation, ensuring driver readiness, and maintaining effective communication with drivers and school/parents. This position requires the ability to manage a high volume of incoming calls, while communicating schedule changes and route adjustments to internal team and drivers. Dispatch CSR must be proficient utilizing Microsoft office programs and routing software tools. This position requires strong organizational skills, proficiency in record-keeping, and the ability to work under pressure in diverse environments.
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