Job Description

East Texas A&M, Director of Ticket Sales & Operations

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Director of Ticket Sales & Operations, East Texas A&M University

Who We Are: Taymar is a revenue solutions company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 35 collegiate and professional sports clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Taymar is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives.

Position Overview : The Director of Ticket Sales & Operations at East Texas A&M will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Director of Ticket Sales & Operations will receive training, development and be provided with the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility. This role also includes administrative and operational tasks, as well as supplementing existing ticket operations efforts.

Responsibilities:

• Sell a full menu of ticket products for East Texas A&M athletics via outbound phone calls and face-to-face presentations, including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages
• Must be able to work evenings and weekends, as required. All ticketed home games will be worked in various capacities: prospecting appointments, sales tables and/or operations support
• Build relationships and expand business with current ticket holders and cold-call new prospects and referrals to drive revenue
• Work in the assigned on-site location daily as well as going on in-person meetings out in the community.
• Contact businesses, alumni and fans via outbound phone calls, appointments, and event-based selling
• Build out, plan, prospect, and execute large-scale group sales initiatives in collaboration with the General Manager of Sponsorship Sales and ETAMU athletics
• Deliver superior customer service to all current and future fans
• Represent Taymar and East Texas A&M University with the highest levels of character and integrity
• Build superior internal relationships with ETAMU athletics
• Day to day oversight of ticket sales and operations strategy and execution for all ticketed athletic events
• Manage all ticket operations tasks and box-office functions including building and managing all ticket system inventory and handling all deposits and reporting of ticket revenue
• Achieve and exceed quarterly and monthly sales goals established by the management team
• Generate up to date sales reports to track all ticket revenue and pacing towards goals
• Experience with Vivenu and/or ticketing CRM is desired
• Oversee all gameday box office staff
• Other related duties as assigned

Qualifications:

• Bachelors Degree with a concentration in Sports Marketing or a related field
• Comfort with making outbound phone calls in a professional and friendly manner
• Strong work ethic, positive attitude, and desire and ability to learn in a fast-paced, highly competitive industry
• Experience and proven success in an inside sales program or ticket sales role preferred
• Strong drive to learn the sales process and grow your career rapidly

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Internet Publishing

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Job Tags

Full time, Work at office, Work from home, Flexible hours, Weekend work, Afternoon shift,

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