Job Description

Job Description

Job Description

Dollar Loan Center

Job Description

Job Title: FTS Manager

Department: FTS

Reports to: Managing Director of Support Services

FLSA Status : Exempt

Position Summary: ** We are expanding! We are excited to open Dollar Loan Center stores throughout Wisconsin! We currently have stores that are opening in Fond du Lac and Appleton -with many more cities to come!**

Upon hire, this position will require travel to Las Vegas, Nevada for job training. Dollar Loan Center will provide all travel arrangements, including airfare, lodging and meals for the duration of training.

This position manages Facilities staff and activities including, but not limited to: construction projects, electrical, low voltage, plumbing, HVAC, signage, information technology, security systems, and office furniture. Strong knowledge of county roads, areas, city regions, and ways of navigating traffic is critical. This position is responsible for staff leadership and direction including goal setting, feedback, and annual performance appraisals. Heavy project management will be required for this position.

Essential Duties and Responsibilities:

• Manage the Facilities staff by providing employee communication, training, goal-setting, appropriate feedback, and performance appraisals.
• Manage the activities within Facilities, prioritizing emergency issues, day to day assignments, and large projects to ensure deadlines are met and internal/external customers are satisfied. Delegate appropriately.
• Pro-actively review all facility issues to avoid potential store issues that could result in closure.
• Manage and document the set up/installation for each new store.
• Perform unscheduled quarterly inspections of each store using a checklist to document any changes/issues.
• Educate store management on the stores inner workings to allow them to see potential problems before they arise.
• Ensure that all locations are maintained at the highest standard. Inspect that everything in the store looks presentable and is not damaged by delegation of duties and/or vendor assistance.
• Ensure that all locations do not have any physical security weaknesses to better protect customer data as well as DLC assets.
• Consistently work with vendors to guarantee the best rates are given to DLC and communicate findings to the Managing Director of Support Services.
• Handle all new construction of stores from start to finish with a documented plan using outside vendors and FTS staff while ensuring compliance with ADA building standards.
• Work with the security manager to implement extensive security measures at all levels of access to the store guaranteeing the safety of DLC staff and customers.
• Prevent threats to customer and employee health and safety in compliance with state and federal regulations.
• Have full understanding of building codes for all current municipalities that DLC is in plus the ability to easily research proposed new locations.
• Manage confidential information.

• Regular and consistent attendance.
• Other duties as assigned.

Requirements for Education and/or Experience:

• Two years of demonstrated successful experience in all aspects of Facility maintenance/management.
• Intimate knowledge of county roads, areas, ways of navigating traffic, city regions, etc.
• Ability to travel as needed to complete various facility projects.
• New store setup/construction experience mandatory.
• Experience working with external contractors and the ability to skillfully negotiate and manage external resources preferred.
• Must pass a background check and have a clean driving record.

Specialized Knowledge, Skills and Experience:

• Must have excellent organizational, interpersonal, and communication skills.
• Understandings of project management and software that can help effectively do the job at hand including but not limited to MS Project and MS Excel.
• Ability to work independently, multi task, and deliver projects on time and within budget.
• Knowledge of external vendor contract laws/regulations preferred.
• High level of written and verbal communication skills, as well as excellent organizational and detail oriented skills.

Abilities:

Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations.

Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. May at times require travel to multiple sites and locations.

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires working indoors in environmentally controlled conditions. Job tasks are performed in close physical proximity to other people.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle, or feel; reach with hands and arms; talk or hear; on occasion, climb or balance; stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone."

"There are a lot of opportunities to grow in this company."

What are you waiting for? APPLY ALREADY!

Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are Deeply Committed To Equity & Diversity:

Dollar Loan Center strives to recruit a diverse team of leaders. We seek to inspire and understand that each person brings a distinct life experience to the table. Embracing diversity only enhances our work culture, it also drives our business success when the management team and leaders reflect a diversity of backgrounds.

All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

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