Job Description

Job Description

Job Description

ImpactOrtho, Inc. proudly representing Arthrex products and surgical techniques is seeking a Sales Support Courier to join our team in Arizona.

The goal of this position is to maintain an everchanging daily delivery route for the drop-off & pickup of Orthopedic Medical Devices. This position will be responsible for completing product deliveries in a timely manner in accordance with sales representative’s schedule for the day. They are to conduct themselves in a professional manner that represents ImpactOrtho while at accounts and on the road. At accounts, they are responsible for making an accurate record of all assets & products picked up or dropped off. They are to make a note of anything that is not present at the time of pickup, so the respective sales representative is informed when initiating the follow-up.

Specific Job Duties & Expectations:

• Assists with scheduling for pick-up, loading and returning of medical equipment to corporate office for servicing.
• Delivers, unloads and stocks products in various hospitals and surgery centers as assigned.
• Assembles and reconcile all assets in sterile processing department prior to leaving the account.
• Responsible for the support of the sales representative by providing proper knowledge of medical equipment use and care to customers.
• Obtains, receives and provides appropriate documentation for the delivery or pick up of products to ensure timely and accurate transportation.
• Take pictures of all dropped product and assets and follow up with the respective sales rep
• Understand Equipment used by teams and manage loaned product or instruments between teams.
• Maintain a clean driving record & safe driving habits
• Maintain the Impact delivery vehicle by taking it in for regular maintenance
• Assist in the warehouse where needed after deliveries are done

Requirements:

• Valid Arizona driver’s license
• High School Diploma or Equivalent
• Basic understanding of the Microsoft suite (Word, PowerPoint, & Excel).
• Excellent written & verbal communication skills
• Proven ability to manage multiple lines of communication
• Experience with MIS systems
• Experience with detail-oriented work
• Excellent teamwork skills

Benefits

• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Short & Long-Term Disability Insurance

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