Job Description

The Foreign Exchange (FX) Operations Analyst 1 ensures all aspects of foreign exchange trades / transactions are confirmed timely, complete, accurate and there is an appropriate record of the confirmation as well as settlements ensuring timely payment.

Duties and Responsibilities:

• Evaluate / review multiple trades, including multi-currency trades and complex option structures maturing daily and work with client/marketer to calculate net settlement.
• Research and resolve all issues related to transactions.
• Partner with OFAC team and client involving all related issues.
• Work with audit / risk team to provide information and test internal controls.
• Prepare or assist in preparation of procedures and job aides, training new team members as well as performing quality checks on departmental work.
• Partner with Risk / Compliance.
• Participate in high profile / special projects.
• Partner with external contacts to handle all inquiries / issues.
• Perform other duties as assigned.

This is a hybrid position. You must be located near 5555 Cleveland Ave Columbus, Ohio or 200 Public Sq. Cleveland, Ohio.

Basic Qualifications:

• High School Diploma or equivalent
• 1 or more years of foreign exchange experience

Preferred Qualifications:

• A Foreign Exchange Operations Specialist provides customer service and internal employee service pertaining to foreign exchange, foreign wire transfers, and hedging contracts.
• Responsible for back-office functionalities of FX platform, such as settlements, confirmations, reconciliations, customer inquiries, new customer onboarding, and other affiliated systems.
• Input and manage daily foreign exchange rates into online banking platform.
• Responsible for dedicated FX portal including demonstrations for new and prospective customers, maintenance, onboarding, and customer service.
• Process outgoing and incoming foreign wire payments.
• Responsible for timely resolution related to client inquiries, transaction activity issues, and wire investigations.
• Process daily journal entries and monthly eCertifications of Nostro, general ledgers, and miscellaneous accounts.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.

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