French Translation Support Job at Lorven technologies, Ontario, CA

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  • Lorven technologies
  • Ontario, CA

Job Description

Role Name: French Translation Support

Location: Toronto, ON (onsite)

Job Type: Contract

Responsibilities

  • Refer Conversation Scripts Bot Responses and user journeys created in English for Chatbots and translate them into Canadian French language
  • Translation should factor in user personality character tone meaning not literal translation and human user interactions
  • Responsible for Designing and testing of chat conversations flows and user journeys based on different bot personas
  • Thinking of different ways in which a user can speak with a Human or Bot agent
  • Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding
  • Develops mockups flows redlining and other creative prototyping related items
  • Unit test flows report observations and log defects in English
  • Sign off testing after defects are resolved

Experience Required

  • Excellent communication and writing skills in English and Canadian French
  • Exceptional creative thinking writing and persona building skills
  • 2 years experience in linguistic analysis Conversation design copy editing or similar role preferred in Content development roles
  • Innovative thinker with the ability to come up with creative solutions
  • Team player with excellent interpersonal skills and ability to influence collaborate and communicate to internal resources and external vendors

Nice to have skills

  • Knowledge of insurance domain industry
  • Familiarity with chatbots voice enabled devices or other conversational channels
  • Familiarity with social channels like Slack FB Twitter Skype MS Teams etc
  • Storyteller and editorial mindset with an ability to predict audience preferences

Job Tags

Hourly pay, Contract work,

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