German-speaking Customer Support Representative Job at Cross Border Talents, Malta

bU9xMEtmQ3NrYTFQT3cvYUVJeWgrL3Rnd0E9PQ==
  • Cross Border Talents
  • Malta

Job Description

German-speaking Customer Support Representative Qormi, Malta

Are you a native or fluent German speaker with a passion for helping others? Do you want to work in a vibrant and multicultural environment in Malta? This is your opportunity to join a dynamic team as a Customer Support Representative !

Location: On-site in Qormi, Malta

Availability: Full-time, permanent contract

Company: Careerxtra (Recruiting on behalf of our client)

️ Language Requirement: German (C1/C2 level) + English (B2 or higher)

Role Overview:

As a Customer Support Representative , you will be the first point of contact for customers via phone, email, and chat. Your main goal is to provide exceptional service, resolve inquiries, and ensure customer satisfaction.

Key Responsibilities:

  • Handle incoming queries from German-speaking customers in a timely and professional manner

  • Assist with product and service information, technical support, billing inquiries, and troubleshooting

  • Follow internal procedures and service-level agreements

  • Document customer interactions accurately in the CRM system

  • Collaborate with other departments to resolve complex cases

Requirements:

  • Fluent in German (C1 or above)

  • Good command of English (B2 or above)

  • Excellent communication and interpersonal skills

  • Customer-oriented with problem-solving abilities

  • EU passport or valid work permit for Malta

  • Previous experience in a customer service environment is a plus

Whats Offered:

  • Competitive base salary

  • Relocation support if applicable

  • Ongoing training and development

  • Opportunity to grow in a fast-paced international company

  • Work in a friendly, supportive, and inclusive environment

Ready to Apply?

If you're enthusiastic about customer support and want to work in sunny Malta, wed love to hear from you! Apply today and start your next adventure.

Job Tags

Permanent employment, Full time, Contract work, Work visa, Relocation package,

Similar Jobs

JobsInLogistics.com

CDL-A Driver: High Miles, Excellent Pay and Benefits Job at JobsInLogistics.com

 ...04Regional CDL-A Reefer Truck Driver Jobs Offer High Miles And Excellent Earning Potential!Are you getting...  ...and earnings include:$1,250 - $1,750 weekly pay rangeEarn $82,400 - $91,700 /year (based on region & experience)Late-model equipment (average 2 years or newer)... 

RedShelf

Director, Infrastructure & Security Job at RedShelf

Director, Infrastructure & SecurityRole Overview:We are seeking a highly skilled and experienced Infrastructure and Security leader to join our dynamic team. You will play a critical role in ensuring the reliability, performance, and security of our cloud-based software... 

PRIDE Health

Travel Mother-Baby RN - $2,126 per week Job at PRIDE Health

 ...PRIDE Health is seeking a travel nurse RN Maternal - Newborn for a travel nursing job in Louisville, Kentucky. Job Description...  ...tax-free stipend amount to be determined. Posted job title: RN:Mother/Baby,08:00:00-20:30:00 About PRIDE Health PRIDE Health is the minority... 

Jefferson

Maintenance Technician Plumbing (Full-Time/Day) -Lansdale Job at Jefferson

 ...Responsible for the installation, maintenance, and repair of plumbing fixtures, all piping of drainage systems, water supply, vent systems, storm water drainage systems, natural gas lines, fire sprinkler piping, medical gas and vacuum piping of the hospitals. Interacts... 

Carter's, Inc.

Sales Associate - 24H150 Job at Carter's, Inc.

 ...Company-operated stores in the United States, Canada, and Mexico and online at and The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a...