Hospitality Lead- Concessions Lead Part Time on-call Position pays $24.00 per hour plus tips Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! Together. Sodexo Live! and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom. As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable. "Making it better to be there since 1929."TM The San Diego Convention Center is located on sparkling San Diego Bay in the heart of a vibrant downtown. Abundant, flexible space and five-star service make the San Diego Convention Center the meeting planner's choice for hosting major conventions, trade shows, meetings and special events. The San Diego Convention Center has 2.6 million sq. ft. to include 72 meeting/banquet rooms, eight exhibit halls, two ballrooms and a special events area - the Sails Pavilion, 138-seat capacity onsite restaurant and 36-seat bar, 8 concession stands in exhibit halls, 2 full-service kitchens, portable specialty services and 3 Starbucks lobby operations. Some of the many types of events offered at the San Diego Convention Center include the annual Comic Con and ESRI shows, full service plated dinners and buffet & reception events. The Hospitality Supervisor - Concessions is responsible for ensuring that guests receive an exceptional level of service by supervising Quick Serve staff and supporting the Quick Serve operations at all points of sale. They will assign tasks and delegate responsibilities to Quick Serve Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s Quick Serve menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained. Supervise and support Quick Serve staff in providing outstanding service to all customers. Perform duties according to Sodexo Live! procedure for opening and closing Quick Serve locations at start and close of business. Work with Warehouse, Culinary and Operations teams to ensure all points of sale are properly stocked and supplied. Assist in the training of Quick Serve staff; Observe, model and coach all guest service standards. Ensure that all Quick Serve workers are present, in proper uniform and that all are well groomed; Delegate and assign responsibilities. Ensure that responsible alcoholic beverage procedures are implemented and enforced throughout the venue. Be fully knowledgeable of Quick Serve menu items; Assist in educating concession staff and serve as an information resource for any questions they may have. Follow all Sodexo Live! practices for safe food handling and proper hygiene, including wearing gloves, keeping hair tied back, hand washing, cross-contamination, etc.; Perform duties in accordance with ServSafe guidelines. Job Requirements
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