Job Description
Company Description
ALTER SOLUTIONS, part of the Act Digital group is a consulting and technology expertise company founded in 2006. Our mission is to support our clients with their technical and organizational cybersecurity challenges. Our services are structured around the following areas of expertise:
We are an international group established in over ten countries, with a team of 5.000 employees.
Our success is driven by the development and fulfillment of each team member, and we place great importance on providing the best possible working conditions:
As a Level 2 SOC Analyst , you will be integrated into the cybersecurity operations center of one of our largest clients, a global financial institution. You will join the team responsible for monitoring North and South America , working alongside peers based in Montreal (Canada) and Jersey City (USA) .
You will play a critical role in ensuring timely detection and response to security threats across the American perimeter.
Your key responsibilities include:
Alert Review & Qualification: Monitor and analyze security alerts from multiple sources; assess severity, credibility, and take appropriate action.
Initial Remediation: Perform Level 2 remediation tasks to contain threats and mitigate risks.
Incident Escalation: Escalate significant or complex incidents to specialized response teams when needed.
Work Environment
A 24/7 SOC setup with rotating shifts, including night, evening, and weekend rotations
Hybrid work model: 60% on-site presence (except for night shift: up to 90% remote )
A fast-paced, high-stakes environment where security incidents require swift coordination and precision
Daily interactions with international teams in infrastructure and application production
Emphasis on innovation, continuous improvement , and staying ahead of emerging threats
Exposure to a complex and dynamic organizational structure
Qualifications
Educational Background
Bachelor’s degree (or higher) in Cybersecurity , Computer Science , or a related technical field is required
Core Cybersecurity Knowledge
Solid understanding of cybersecurity principles , attack vectors , and defense mechanisms
Familiarity with MITRE ATT&CK , threat intelligence , SIEM , and EDR technologies
Knowledge of common threats, malware behaviors, and vulnerability exploitation techniques
Incident Response Skills
Proven ability to analyze , contain , and remediate security incidents in real time
Experience writing and following incident handling procedures
Capacity to identify false positives , correlate alerts, and escalate when appropriate
️ Professional Experience
Minimum 3 years of experience in cybersecurity roles
Prior hands-on experience in a SOC environment (Level 1 or 2)
Comfortable working with ticketing tools , log analysis platforms , and security dashboards
Availability & Flexibility
Willingness to work on a shift-based schedule , including night and weekend shifts
Flexibility to adapt to a 24/7 operational model
Soft Skills
Strong interpersonal skills and ability to collaborate with global IT and production teams
Autonomous , reliable, and able to stay calm and analytical under pressure
Motivated , thorough , and committed to continuous improvement
Evaluation Criteria
Technical knowledge and understanding of cybersecurity topics
Incident response capabilities and decision-making under pressure
Motivation, professionalism, and sense of responsibility
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