Live Chat Agent Job at River City Science Academy, Cambridge, MA

bE9pM0ovQ29rcVZGT3dyYUhZS2s4ZjlxeFE9PQ==
  • River City Science Academy
  • Cambridge, MA

Job Description

**Job Title: Live Chat Agent (Intern)****Job Overview:**Are you a quick thinker with excellent communication skills? Do you enjoy helping others and providing top-notch customer service? River City Science Academy is seeking a motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for assisting customers in real-time through our online chat platform. This is a remote internship position with flexible hours.**Responsibilities:**- Engage with customers in a professional and friendly manner through live chat- Provide accurate information and assistance to resolve customer inquiries and issues- Escalate complex problems to the appropriate department for further assistance- Maintain a high level of customer satisfaction by meeting or exceeding service level agreements- Keep detailed records of customer interactions and transactions**Requirements:**- Excellent written and verbal communication skills- Ability to multitask and prioritize in a fast-paced environment- Strong problem-solving skills and attention to detail- Proficiency in typing and computer navigation- Previous customer service experience is a plus**Salary Range:**$20 to $35 per hourRiver City Science Academy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We comply with all applicable laws regarding non-discrimination and are committed to creating a diverse and inclusive workplace.*Please note that River City Science Academy adheres to the ban the box legislation and does not inquire about criminal backgrounds during the hiring process.* If you are a motivated individual with a passion for customer service, we encourage you to apply for the Live Chat Agent Intern position with River City Science Academy. Join us in making a difference in the lives of our customers!
recblid 8slyy3wzm32ov614a0xenxj679tx6n

River City Science Academy

Job Tags

Internship, Remote job, Flexible hours,

Similar Jobs

CRH

Dispatcher Job at CRH

 ...Dispatcher Farmingdale, NJ, US, 07727 Metro Region Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires... 

RTX Corporation

Raytheon Vision Systems - Senior Test Engineer Job at RTX Corporation

 ...citizenship is required, as only U.S. citizens are eligible for a security clearance**Security Clearance:**DoD Clearance: SecretAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms... 

New Season

Substance Abuse Counselor Job at New Season

 ...centers dedicated to helping individuals with prescription drug abuse and/or opiate addiction regain control of their lives. We...  ...Qualifications: Education/Licensure/Certification: Experience in substance abuse field is not required, but preferred Qualified... 

VXI Global Solutions

Call Center Agent Job at VXI Global Solutions

Job Description Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside...

Delaware North

Accounting Clerk, Lambeau Field Job at Delaware North

 ...Job Description The opportunity Delaware North Sportservice is searching for a part-time Accounting Clerk to join our team at Lambeau Field in Green Bay, Wisconsin. As an Accounting Clerk, you will help process, track, and record payments in an accurate, efficient...