Mobile Dog Grooming Dispatcher Job at Aussie Pet Mobile of Huntsville, Huntsville, AL

bmUrM0pQZXNrNjFET3d2YUZJT2c4L1Znd3c9PQ==
  • Aussie Pet Mobile of Huntsville
  • Huntsville, AL

Job Description

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Training & development
  • Vision insurance
Company Overview
Aussie Pet Mobile is a fast-growing mobile pet grooming service and we are looking to add an energetic, results-oriented individual to our dispatch team! We are a super fun team who love pets and taking great care of our clients!

Job Summary
Must have excellent verbal and written communication skills to be able to explain our services to customers, and book new and existing customer appointments. The scheduler must be very reliable, organized, flexible, empathetic, polite, a team player, professional and have exceptional listening skills. The role supports the groomers in the field, scheduling efficient routes and groom durations, to optimize a groomers work day. As with our entire team, Must Love Dogs!

The ideal candidate would be naturally sociable with great customer service skills and a good knowledge of the layout of the geography and commuter routes. Dog grooming experience a plus.

Pay: from $15.00 per hour, depending upon experience. Monthly incentives.


Responsibilities

Responsibilities include:
Answering incoming calls, returning voicemails and texts, and email correspondence. This includes professional handling of customer complaints, and resolution within ones scope.
Informing customers on the services and prices our company provides, especially as applicable to their breeds and their pets needs and health, and making appropriate recommendations.
Capturing accurately the appropriate information to set up an appointment for the customer.
Maintaining groomers fully-booked schedules by creating/rescheduling/cancelling appointments, in collaboration with groomers.
Brief groomers about their daily schedule, highlighting unusual circumstances and situations they may encounter.
Respond to calls/texts from groomers in the field, in real time, regarding customer and pet issues. This requires ability to multi-task by setting priorities among inputs.
Review of the schedule at the end of the day for completed appointments, verifying charges and payments.
Take credit card payments over the phone, especially when groomers are outside of cell service.
Keep owners and other dispatchers informed of any issues, actions, or problems.
Other duties as assigned, including social media photo posts and correspondence.

Qualifications
Excellent communication skills
Organized
Reliable

Benefits/Perks
Incentives
Bonus

Job Tags

Hourly pay, Flexible hours,

Similar Jobs

Detroit Medical Center

Registered Nurse (RN) - Rehabilitation - $31-43 per hour Job at Detroit Medical Center

 ...largest hospitals specializing in rehabilitation medicine and research. RIM is known for its clinical expertise in spinal cord injury,...  ...outpatient sites throughout southeast Michigan specializing in sports medicine and orthopedics. Please follow the link below for... 

Sepp Leaf Products, Inc.

Shipping Room Attendant Job at Sepp Leaf Products, Inc.

 ...description Sepp Leaf Products, Inc. has an opening for an entry level member of our shipping room. This position is the assistant clerk...  ...in shipping or inventory handling Ensure adherence to environmental management and systems Requirements and skills Proven work... 

Jackson Nurse Professionals

Travel Nurse RN - ED - Emergency Department - $1,937 per week Job at Jackson Nurse Professionals

 ...Jackson Nurse Professionals is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Greenville, Mississippi...  ...range of highly skilled nurses to fill short, long-term, and temporary assignments. As a member of Jackson Healthcares family of... 

Texas Attorney General

Assistant Attorney General V | OAG- General Litigation (Constitutional law) Job at Texas Attorney General

 ...successful resolutions or take cases to trial as a first chair attorney. AAG IV-Vs also serve vital roles on larger teams handling...  ...state agency making a positive difference in the lives of Texans. Assistant Attorneys General (AAGs) experience the challenge and honor of... 

Swift Engineering

UAS Test Pilot Job at Swift Engineering

 ...Job Description Job Description The UAS Test Pilot plays a critical role in the testing, training, and deployment of Swifts Unmanned Aerial Systems. This position is responsible for remotely piloting fixed-wing Group I, II, and III UAVs, operating Ground Control...