Job Description
Office Manager - Social Media Assistant
CertaPro Painters of WNY is a leader in the residential and commercial painting industry. We are a professional painting organization specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.
Position Overview:
Communicating with our customers related to job start dates, daily updates, and answering customer questions.
Provide support to the following functions: Marketing, Sales, Production, Administrative, Human Resource and Business Development.
Our company's "Brand Ambassador." Creating content for all company social media outlets. Visiting residential job sites for photos and marketing purposes.
Responsibilities:
Communicating with customers daily. Providing update on job start dates, color collection, receiving payments, and all other administrative tasks.
Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan.
Create content and run all company social media outlets.
Qualifications/Certifications:
High school diploma / College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
High Energy with Strong Customer Service Skills
Knowledge of Microsoft office packages
Excellent verbal and written communication skills
Excellent organizational and time management skills
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