You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. Candidate Profile JOB TYPE – Regular, Full-time; In Location, Onsite; Retail, People and Business Management, Home Furnishing; Logistics HOURS – Salaried, Retail Management SHIFTS – Fully open work schedule availability including evenings and weekends required; Operations generally range between the window of 1am to 11pm; Minimum one weekend off per month; Work schedules are published one month in advance PAY – The starting rates/salary for this position range from $95,460 to $142,237 and will be based on equivalent work experience POSTING – The anticipated closing date is on or around 01/31/25 BENEFITS ELIGIBLE? – Yes At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment POLICY – Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role. Your Responsibilities Directly leads the logistics management team and indirectly leads the logistics leaders and co-workers. Secures high customer satisfaction at lowest possible cost in a multichannel environment for goods availability and customer order fulfillment. Ensures everyone in the store has knowledge of the logistics process and how their role impacts the process. Leads and inspires the logistics team by working closely with store commercial team and Country CFF team. Identifies, recruits, retains and develops talent in the Logistic department to secure a diverse, competent and high performing team to secure future succession. Actively participates in the management process to create the store business plan and logistic action plan, using global and country input. Triggers and follows up on all logistic actions that support the country growth direction. Works with IKEA Customer Satisfaction Survey, NPS (Net Promoter Score), IKEA Brand Capital report, I Share survey and Commercial Review results. Secures sufficient short-/mid-/ and long-term Store Fulfillment capacity, in line with the commercial direction, changing customer behaviors (including Cash & Cary and eCommerce fulfillment) and range frame. Secures excellence in Store Fulfillment operations with focus on Retail Foundation, basics in operations, through an end to end process approach and supported by Commercial Reviews. Monitors and follows up the Store Fulfillment performance in accordance to the Store- and Market BPL in order to take relevant actions to achieve the goals for growth, budget and excellence in operations. Positions IKEA Retail and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions, in the store, that contribute to achieving long-term profitability in a sustainable and environmentally friendly way. Ensures that Store Fulfillment works in compliance with the IKEA Code of Conduct, internal IKEA regulations as in standard operating procedures, I-Monitor and local legislation relating to health, safety and security and the environment. Leads, attends and contributes to cross functional store meetings and forums as applicable. Team Vision We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA! What You'll Need to Have Minimum experience: 7 years Experience working in a retail/logistics role Proven ability to inspire and engage others while leading in a changing environment. Previous management experience Why You Will Love Us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What We All Have in Common Living our values Being your unique self, while respecting and including others A passion for home furnishing Performing & delivering while learning & developing #J-18808-Ljbffr Inter IKEA Systems B.V.
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