This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $95,000.00/yr - $133,000.00/yr Direct message the job poster from HCLTech Role : Service Delivery Manager Key Responsibilities: Manage the delivery of IT services to ensure they meet the needs and expectations of the business. Oversee and coordinate the delivery of cloud-based services, ensuring services are delivered in accordance with agreed contracts and SLAs (Service Level Agreements). Develop and maintain positive relationships with clients to understand their needs and ensure the cloud services provided are meeting those needs. Monitor and report on the performance of cloud services, using this information to identify areas for improvement and initiate necessary changes. Ensure compliance with security standards and regulations in the delivery of cloud services. Plan and oversee the implementation of new cloud services or enhancements to existing services. Conduct regular service reviews and report on service performance to senior management. Manage budgets and costs associated with cloud service delivery. Develop and implement contingency plans to handle potential service disruptions or failures. Keep abreast of industry trends and developments in cloud technologies to ensure the company’s services remain competitive. Required Skills and Qualifications: 12-20 years of experience in IT service management and delivery. Strong cloud management skills, particularly in Azure and AWS. Excellent people management skills with the ability to lead and motivate a team. Proven experience in client management and maintaining positive client relationships. Good communication skills, both verbal and written. Experience in managing budgets and costs associated with IT service delivery. Strong problem-solving skills and the ability to think strategically. Knowledge of security standards and regulations related to cloud services. Ability to develop and implement contingency plans for service disruptions or failures. A proactive approach to identifying and implementing improvements in service delivery. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at HCLTech by 2x Get notified about new Service Project Manager jobs in Miami, FL . Senior Project Manager - Luxury Residential AV Miami, FL $90,000.00-$130,000.00 16 hours ago Miami Beach, FL $80,000.00-$100,000.00 1 month ago Coral Gables, FL $120,000.00-$180,000.00 1 week ago Senior Manager, Technology Service Delivery, FIFA World Cup 2026 Technical Project Manager (Java, Spring Boot, MicroServices,AWS, Kafka) Billing & Reconciliation Program Manager, Fuse Billing Operations Miami, FL $66,800.00-$142,800.00 2 weeks ago BCG Platinion | Manager, Tech Advisory and Delivery Lead, Service Delivery Experience & Insights Sr. Manager, IT Software Implementation - USA Remote Miami, FL $140,000.00-$150,000.00 2 weeks ago Manager, Provider Services and Contracting Construction Advisory Managing Consultant Senior Geotechnical Project Manager - Grid Resilience Senior Geotechnical Project Manager - Grid Resilience Doral, FL $80,000.00-$109,900.00 1 week ago Wholesale Credit Risk Manager Sr. UW/PM) Pembroke Park, FL $17.00-$19.00 3 months ago Dual General Manager, Residence Inn Miami Beach South Beach and Courtyard Miami Beach South Beach Miami, FL $155,000.00-$218,000.00 3 days ago Customer Communications Technology Sr. Genesys Engineer We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr HCLTech
...Blueprint AI and Connective Health. Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more.... ...Ability to work as a team member and cooperatively Superb organizational skills Ability to guide, direct, or influence people...
...Description Job Description Are you a driven recruiter looking to build your own book of... ...to join our team! This is a fully remote, 100% commission-based role, offering... ...and maintain relationships with C-level healthcare decision-makers Negotiate contracts and...
...Associate Dean of Research and Advisory Services About the Company Top marine research & education center Industry Higher Education Type Educational Institution... ...Director's office to develop and interpret policies. The Associate Dean will be a key figure in...
...seeks to develop a pool of candidates for possible temporary/non-tenured faculty to teach in athletic training, exercise and sports science, physical fitness and wellness, public health, recreational therapy, and recreation and sport management. Temporary/nontenured...
...Healthy Kids is not just another childcare provider. We are Inc. 5,000's fastest-growing provider of Early Learning, Before and After School, and Summer Camp Programs with over 100 locations and growing. We are a certified benefit corporation on a mission to reinvent accessible...