Service Delivery Manager We are looking for an experienced IT professional to lead our Service Delivery and IT Helpdesk team, manage application support operations, and oversee vendor performance. This role is critical in ensuring IT systems and services run smoothly, meet business needs, and comply with security standards. Key Responsibilities: Lead IT Helpdesk and Service Delivery team to ensure high system uptime and service quality Develop and implement IT service management frameworks (e.g. ITIL) Strategize onboarding/offboarding of applications and plan for future system upgrades Manage day-to-day operations with vendors, ensuring service SLAs and KPIs are met Evaluate vendor performance and drive continuous improvements Review and approve business change requests, working closely with Product Managers Oversee application support and administration, including incident, problem, and change management Drive process automation and cost efficiency in service operations Ensure compliance with cybersecurity, audit, and IT policy standards Coach, mentor, and manage the IT team to meet performance and development goals Requirements: Degree in Computer Science, Information Technology, or related field Minimum 5 years of experience in IT application support and vendor management Minimum 3 years of team leadership and project management experience Solid understanding of ITIL practices (certification preferred) Technical knowledge in Java, Unix/RedHat scripting, Middleware (e.g., WebLogic, Tomcat, Spring Boot), Build tools (Maven, Jenkins), Automation tools, Databases (Oracle, MSSQL), strong SQL skills Location : West, Singapore Kindly indicate your current/last salary details and your notice period Interested candidates kindly forward your CV to margaretlee@peoplesearch.jobs (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role. All information will be kept strictly confidential. PeopleSearch Pte Ltd EA License No: 16S8057 #J-18808-Ljbffr PEOPLESEARCH PTE. LTD.
Job Description Description A Brief Overview The Clinical Pharmacist is responsible for the safe, effective, and fiscally responsible use of medications through the application of clinical knowledge, skills, and professional judgment. The Clinical Pharmacist serves...
...Radiologist position offering an ideal practice for work/life balance. This hybrid role allows you... ...other 50%, with flexibility to work from home up to 3 days per week if desired. Job... ...benefits package includes medical, dental, vision, life, and disability insurance, along...
...products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds,... ...in Hunts Valley, MD. Key Responsibilities of an Elevator Mechanic Elevator mechanics typically handle a variety of tasks centered...
...Government Relations Analyst At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We...
...Tips ~ Opportunity for Advancement ~ PTO/Sick Pay ~ Free Food ~ Employee Discount Program including discounts with 100's of... ...growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions...