Overview Total Flight Solutions has an immediate opening for a Student Success & Admissions Coach to support prospective and active flight training students pursuing their helicopter or airplane pilot goals. This is a full-time, on-site position based out of Triangle North Executive Airport (LHZ), with occasional travel to our Pinehurst campus. You will receive salary compensation with performance-based bonuses tied to onboarding and student retention milestones. Responsibilities Responding promptly and professionally to incoming inquiries via email, phone, and walk-ins. Advising prospective students on training paths, course options, timelines, and expectations. Guiding students through onboarding steps, required documentation, and initial setup. Tracking student progress and conducting early retention check-ins. Maintaining accurate notes, records, and status updates in CRM or internal systems. Collaborating with instructors and administrative staff to ensure a smooth training experience. Assisting with student success stories and social media-related marketing support. Following the student journey through to successful completion of their training. Requirements Aviation experience and familiarity. Strong communication and customer service skills with a professional demeanor. Sales-oriented mindset with an emphasis on student needs and success. Ability to explain complex processes clearly and effectively. Organizational skills with consistent follow-through on tasks and student milestones. Highly motivated and available for full-time employment. Proficiency with basic computer tools, email correspondence, and data tracking systems. #J-18808-Ljbffr Total Flight Solutions
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