Job Description

Responsibilities

• Lead and manage multiple, complex IT programs from initiation through completion, ensuring timely, on-budget delivery.
• Define program goals, objectives, scope, and success criteria in alignment with business priorities.
• Provide strategic guidance to cross-functional teams and stakeholders, ensuring alignment with business objectives.
• Oversee the successful delivery of individual projects within the program, ensuring adherence to timelines, scope, and quality standards.
• Establish and monitor key performance indicators (KPIs) to measure program and project success.
• Identify, assess, and mitigate program risks and issues, ensuring minimal disruption to delivery.
• Proactively manage changes in program scope, schedule, and costs.
• Escalate critical issues to senior management and work with them to define solutions.
• Regularly report program status, risks, and issues to senior executives and other key stakeholders.
• Prepare and present clear, concise reports and presentations that convey progress, challenges, and results.
• Report project status for various programs in Corp IT and other cross functional areas.

Qualifications

• 8+ years of experience in IT program or technical project management
• Proven experience managing large, cross-functional, and multi-disciplinary IT programs in a fast-paced, dynamic environment.
• Strong background in managing both technical and non-technical teams, with experience in large-scale enterprise environments.
• In-depth knowledge of IT systems, software development lifecycle (SDLC), and enterprise infrastructure.
• Familiarity with cloud platforms, IT service management (ITSM) frameworks, and Agile methodologies.

PMP (Project Management Professional) certification or equivalent preferred.

Must be a self-starter and have an understanding of a fast paced, ambiguous environment. Being able to ask the right questions and make forward progress with the cross functional IT team(s) will be crucial for this candidate.

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