Position Purpose: To explain and demonstrate the company's technical product specifications to the customers and advise them on purchasing decisions, close opportunities and fill the pipeline with new opportunities. Individual Contributor.
Position Summary: To conduct thorough market research and analyze competitor offerings. To gather customer feedback and manage and grow the sales territories. To have excellent technical skills, selling skills and the ability to conduct in-dept. product demonstrations. To remain up to date with the company's products, services, and latest industry trends.
Essential Duties:
1. Preparing and developing technical presentations with equipment in the field to explain our company's products or services to customers. Presentations will predominantly be in person, face to face with customers.
2. Discussing equipment needs and system requirements with customers and engineers
3. Collaborating with sales personnel to understand customer requirements and provide sales support
4. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries
5. Researching, developing, and defining products to meet customers' technical requirements and needs
6. Helping Customers who have problems with installed products and recommending improved or upgraded materials and machinery
7. Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers into Salesfoce.com
8. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management and product management.
9. Setting and achieving sales goals and quotas
10. Training other members of the sales team on the technical aspects of the company's products and services
11. Memorizing technical product specifications and keeping up to date with new company products as well as industry trends
12. Attending conferences, lectures, seminars, and workshops to improve your skills and knowledge
13. Conducting market research and competitor research and obtaining feedback from clients to improve existing products
14. Participating in conferences, workshops, and networking sessions
15. Writing reports and liaising with the product management team regarding issues, foreseeable problems, and effective solutions
16. Simplifying technical terms during product demonstrations and post-sales customer support
17. Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories
18. Updating orders and sales and negotiating the best company contract terms
19. Listening to customers' needs and advising them on the best products to buy
20. Travel up to 75%, it is imperative this Technical Sales person be in the market, in front of customers providing demonstrations, training and support to end users, distributors and manufacturer representatives.
Essential Areas of Responsibility:
1. Driving sustainable financial growth
2. Forge relationships with current and new clients
3. Expand awareness of Condux product offering. Increase market share and achieve annual financial goals.
Knowledge, Skills, and Experience Requirements:
1. Bachelor’s degree in engineering, marketing, business administration, or similar is required
2. Minimum of 2 years of professional work experience in sales and construction, contracting tools and capital equipment (e.g., UG Pullers, Trailers, Fiber Optic Installation Equipment, and Pneumatic Blowers, etc.) is required
3. Strong customer service, analytical, and interpersonal skills
4. Excellent organizational, research and multitasking abilities
5. Strong negotiating and problem-solving skills
6. Able to understand and speak English fluently (required)
7. Able to Understand and speak Spanish fluently (desirable)
8. A valid driver’s license
9. Able to be approved to secure DOT approval to drive company vehicles.
Physical Demands:
1. Must be able to stand, walk, sit, kneel, twist, stoop, crawl, climb and bend
2. Must be able to sit and stand for prolonged periods of time and work on a computer
3. Ability to talk on a phone for long periods of time
4. Must be able to lift 50 pounds at times
Mental Demands:
1. Ability to perform basic arithmetic and forecasting
2. Be able to solve problems and issues effectively
3. Organizational skills and attention to detail
4. Ability to handle pressures and meet deadlines
5. Superior time management and organizational skills
6. In-depth knowledge of the industry and current events
Working Conditions:
1. Adheres to the time and attendance requirements as established by the CRO
2. Conditions will vary from office to production environments
3. Overtime as required and/or needed
4. Travel up to 75%
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