Work From Home Agent (Remote) Job at Kinley Ames LLC, Oklahoma City, OK

bXVtMUtQZXBsYWRHUEFYZEhZNmo5dnhwelE9PQ==
  • Kinley Ames LLC
  • Oklahoma City, OK

Job Description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately

Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you. Kinley Ames LLC

Job Tags

Remote job,

Similar Jobs

Sodexo

Airline Lounges Area General Manager (Hiring Immediately) Job at Sodexo

 ...Log Back In Role Overview Mentoring a team, running a business, and partnering with clients all come together in this role. Sodexo Live! Airport Lounges is seeking to bring on a Area General Manager of Airport Lounge Operations f or our British Airways... 

Confidential Careers

Store Manager Job at Confidential Careers

 ...Luxury Company is looking for Store Manager: The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able... 

Disney Cruise Line

Costume/Cosmetology Technician Job at Disney Cruise Line

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety ...

Cintas

Outside Sales Specialist, Fire Division Job at Cintas

 ...Job Description: Sales Representative - Facility Services Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting... 

Sodexo Group

General Manager 4 - Food and Nutrition Services (Hiring Immediately) Job at Sodexo Group

 ...Role Overview Sodexo is seeking a General Manager 4 - Food for MedStar Georgetown University Hospital located in Washington, DC. Medstar Georgetown is one of the DC area's oldest academic teaching hospitals. We are looking for an experienced leader with a passion...