Job Description

About the Role: We are seeking a dedicated and experienced Claims Adjuster to join our team onsite in-office five days a week. This role involves analyzing and resolving claims efficiently while collaborating with stakeholders to achieve favorable outcomes. A strong background in commercial auto is essential for success in this role. It offers opportunities for growth, teamwork, and contributing to a high-performing and motivated environment.

Responsibilities:

• Investigate, analyze, and assess the extent of liability for personal, casualty, property loss, and commercial auto damages.
• Maintain up-to-date knowledge of litigation and court decisions impacting claims.
• Collaborate with insureds, agents, medical specialists, witnesses, and claimants to gather critical information.
• Review and analyze police reports and medical records to formulate recommendations.
• Negotiate settlements with claimants and recommend litigation when needed.
• Ensure timely follow-up with adjusters, managers, investigators, and legal counsel for successful claim resolutions.
• Accurately evaluate and document claims based on findings.
• Communicate effectively with insureds to obtain necessary details and provide updates.
• Monitor and document claim developments, adhering to company protocols.
• Prepare comprehensive reports on findings and settlement recommendations.
• Ensure compliance with insurance policies, regulations, and company standards.
• Provide excellent customer service throughout the claims process.
• Contribute to developing and refining claims management strategies.
• Identify potential fraud indicators and escalate cases as needed.
• Participate in training programs to enhance skills and industry knowledge.
• Support team goals through collaboration and problem-solving.
• Handle other tasks and responsibilities as assigned.

Qualifications:

• Bachelor’s degree preferred but not required.
• Minimum of 3 years of claims experience.
• Strong background in commercial auto claims required.
• Experience in E&S (excess and surplus) claims preferred.
• Property and Casualty Adjuster License required within six months of hire.
• Demonstrated proficiency in claims investigation and analysis.
• Skilled in negotiation and settlement processes.
• Ability to interpret and analyze legal and medical documents.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple tasks with attention to detail.
• Effective time management and organizational skills.
• Knowledge of insurance regulations and compliance standards.
• Strong problem-solving skills and critical thinking abilities.
• Familiarity with relevant software and claims systems.
• Commitment to ongoing professional development and learning.

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