REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
* Fluent in Spanish
* Skills in interpersonal communications, negotiation, and conflict resolution
* Experience with customer service / support
* High comfort level and experience with consumer software applications
* Strong computer and troubleshooting skills
* Ability to work off-shift hours and occasional holidays to support the business
* Experience with data management
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
Contact Center is open from 5am - 5pm CST, Monday - Friday
· Occasional holidays, weekends and overtime based on the needs of the business
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Onboarding Attendance Policy:
Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
...efforts. Applicants must be authorized to work for any employer in the U.S. We are unable... ...: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect... ...professionals ~$100 towards a work-from-home office setup ~ Evolve in a nice working...
...an alert:Work with us Title: Partner, AI and EV Capabilities - North American Utilities Requisition ID: 65679Country/Region: USWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative...
We are looking for a reliable and experienced Local Class A Driver to join our team. As a key component of our transportation and logistics operations, you will be responsible for ensuring timely and safe delivery of goods within the local area. You will operate Class...
...Client in Los Angeles is seeking an Administrative Assistant to work onsite Location: Los Angeles, CA Remote or In Office: In Office Hours: M-F 8:00am-5:00pm Parking Details: parking is provided Job Title: Administrative Assistant Pay: $20-$24/hr Duration...
...Remote Customer Support Representatives. In this role, youll work from home and help customers by phone, email, or chathandling questions... ...grow. Job Responsibilities: Respond to inbound calls, chats, and emails about customer accounts or services Share...