Job Description

The Textile Quality Specialist is responsible for executing quality assurance (QA) and quality control (QC) activities on textile products received from the manufacturer. This role ensures that all products meet established quality standards before distribution to hospitality clients. The position also supports investigations into manufacturing failures and non-compliance issues. The ideal candidate will bring a strong understanding of textile performance, laundry processes, and quality systems, and will be capable of working independently with minimal supervision.

Responsibility:

• Conduct inspections and statistical audits of incoming textile shipments to verify compliance with product specifications and quality standards.

• Perform physical testing of textiles, including test washing, dimensional checks, colorfastness, and durability assessments.

• Document inspection results and maintain accurate quality records and reports.

• Support root cause analysis and corrective action processes for manufacturing failures and non-compliance issues.
• Collaborate with suppliers, internal teams, and laundry operations to resolve quality concerns and improve product performance.
• Assist in the development and refinement of QA/QC procedures and standards.
• Analyze quality data and trends to support continuous improvement initiatives.
• Operate and maintain testing equipment and tools in accordance with safety and calibration standards.

Education:

High school diploma or equivalent; associate degree or technical certification in textiles, quality control, or a related field preferred.

Experience:

• 2+ years of experience in quality assurance or quality control, preferably in textiles or manufacturing.
• Experience in the hospitatlity textile industry preferred

Skills:

• Familiarity with textile testing methods and standards (e.g., AATCC, ASTM).
• Experience with laundry processes and evaluating textile performance post-wash.
• Proficiency in Microsoft Excel and data entry/reporting tools.
• Strong attention to detail and analytical skills.
• Ability to work independently and manage time effectively.
• Knowledge of Six Sigma, root case analysis, or other quality improvement methodologies preferred

Physical Demands & Working Conditions:

• Primarily warehouse or test laundry-based environment with occasional exposure to production or shipping areas.
• May require lifting of textile samples and use of testing equipment.
• This position requires travel between multiple local facilities.
• Primarily warehouse or test laundry-based environment with occasional exposure to production or shipping areas.
• May require lifting of textile samples and use of testing equipment.
• This position requires travel between multiple local facilities.

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds. The noise level in the work environment is usually moderate.

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